Locally owned. Proudly Barrie. Let's talk 705 333 0863
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CUSTOM LANDSCAPING · BARRIE & AREA

A backyard
worth staying
home for.

The patio you've been picturing. A yard that finally works for your family. The project that's anything but ordinary.

Bring your ideas. We'll help you build them.

Request a free quote
Looking for commercial lawn or snow care?
GG Barrie
THE GROUNDS GUYS OF BARRIE
Backyard upgrades Landscape construction Special projects Explore the possibilities ↓

MAKE ROOM FOR MORE

Your space.
A whole new possibility.

A place to host. A spot to unwind. More room to play. Let's turn that part of your yard you never use into the part you never want to leave.

Interlocking stone patio with deck stairs and a landscaped garden edge
01 / OUTDOOR LIVING

Make yourself at home.
Outside.

Patios, walkways and backyard upgrades that bring your everyday life outdoors.

Stone steps and a retaining wall surrounded by garden beds
02 / LANDSCAPE CONSTRUCTION

A little structure.
A big difference.

Retaining walls, stonework and planting that make more of every level of your property.

03 / YOUR BIG IDEAS

Yes, even
your own rink.

Backyard ice rinks. Ball hockey spaces. The idea that doesn't fit a standard service list.

If you've been wondering whether it can be done, that's a conversation worth having.

Tell us your big idea
Illustration of a custom backyard hockey rink CUSTOM RINKS & PLAY SPACES
Grounds Guys crew maintaining a commercial property in autumn
EVERY PROPERTY. EVERY SEASON.

FOR BUSINESSES & PROPERTY MANAGERS

A property to run.
One less thing
to manage.

From the first cut to the next snowfall, keep your grounds on the right side of your task list.

Keep your first impression looking good.

Scheduled mowing, edging, garden care and seasonal cleanups for your commercial property.

Talk property maintenance
LOCAL PEOPLE. REAL WORK.

THE GROUNDS GUYS OF BARRIE

Big possibilities.
Local people.

Behind every project is a team that knows the work and the place you call home. Locally owned and operated by Justin Scott, The Grounds Guys of Barrie brings custom landscaping and year round property care together.

Tell us how you want to use your space. We'll talk through the details, your property and what the next step looks like.

RIGHT HERE IN YOUR NEIGHBOURHOOD

Barrie · Innisfil · Stroud · Horseshoe Valley

Elsewhere in Simcoe County? Ask us about your address.

LET'S START WITH YOUR IDEA

What would you
love to do
out here?

A backyard upgrade or a plan for your whole property. Tell us what you have in mind and let's work out the next step.

Call our Barrie team705 333 0863

YOUR NEXT STEP

Request your free quote.

Rather speak with the team? 705 333 0863
Request a free quote Call us

Privacy Policy

Last updated: October 15, 2026

The Grounds Guys of Barrie respects your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you visit this page, submit a form, message us on Instagram, chat with our assistant, call us, text us, or use our services.

1. Who We Are

The Grounds Guys of Barrie is an independently owned and operated franchise location providing grounds care and landscaping services in Barrie and surrounding areas.

This policy covers information collected through this page and the communication tools connected to it. The Grounds Guys franchise brand and its franchisor operate their own websites and have their own privacy policies.

2. Information We Collect

We may collect:

  • Name
  • Email address
  • Phone number
  • Service address and property details
  • Details about the service you are asking about
  • Photos you choose to send us of your property
  • Quote, appointment, and booking information
  • Messages sent through our forms, chat assistant, Instagram direct messages, email, phone, or SMS
  • Call recordings, call summaries, chat transcripts, and message summaries
  • Your Instagram username and public profile information when you message us on Instagram
  • Technical information such as IP address, browser type, device type, pages visited, referral source, and ad or campaign source
  • SMS consent status, opt-in source, opt-in timestamp, and opt-out status

3. Sensitive Information

We do not ask for sensitive personal information through this page, our chat assistant, Instagram, calls, or SMS. Please do not send credit card numbers, banking details, government ID numbers, passwords, or health information through these channels. If payment is needed, we will arrange it through a secure method.

4. How We Collect Information

We collect information when you:

  • Visit this page
  • Submit a quote request or contact form
  • Chat with the assistant on this page
  • Send us a direct message or comment on Instagram
  • Call us, or we return your call
  • Text us, reply to a text, or receive a text after a missed call
  • Email us
  • Book an estimate or service

5. How We Use Your Information

We use personal information to:

  • Respond to your inquiry and answer your questions
  • Prepare quotes and estimates
  • Book, confirm, and remind you about appointments
  • Provide and follow up on our services
  • Route your inquiry to the right person on our team
  • Prepare call, chat, and message summaries for our team
  • Send service updates and follow-up messages
  • Ask for feedback or a review after a job
  • Send occasional promotional messages when you have given consent
  • Track SMS and email opt-in and opt-out status
  • Improve this page, our services, and your experience
  • Meet legal, regulatory, carrier, and platform requirements

6. AI Assistants and Automation

We use AI-powered tools to respond faster and make sure no inquiry slips through the cracks. These may include:

  • Instagram assistant: Direct messages sent to our Instagram account may be answered by an AI assistant that can answer common questions, collect your details, and help you request a quote.
  • Website assistant: The chat or voice assistant on this page is AI-powered. Your conversation is processed to respond to you and pass your inquiry to our team.
  • Phone and text assistant: Calls and texts to our business may be answered or followed up by an AI assistant.

When you talk to one of these assistants, you are talking to AI, not a person. A member of our team reviews inquiries and handles quotes, bookings, and anything the assistant cannot. You can ask to speak with a person at any time.

AI assistants can make mistakes. Prices, availability, and scope of work are only confirmed once our team confirms them with you directly. We do not use AI to make legally binding decisions about you without human involvement.

7. Call Recording

Calls to and from The Grounds Guys of Barrie may be recorded and transcribed. We use recordings and summaries to understand your request, follow up accurately, train our team, and improve our service. By staying on the call, you consent to it being recorded. If you do not want to be recorded, tell us and we will offer another way to help, such as email.

8. SMS Text Messaging

If you give us your phone number and agree to receive texts, or if you contact us by call or text, we may send you text messages about your inquiry, quotes, appointments, reminders, missed-call follow-up, service updates, review requests, and, where you have agreed, occasional promotions.

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP at any time to opt out.
  • Reply HELP for help, or call us at 705-333-0863.
  • Consent to receive text messages is not a condition of purchase.

You can also opt out by calling us or emailing [email protected]. We process opt-out requests promptly. After you opt out, you may receive one text confirming it, and no further automated texts will be sent.

9. SMS Consent and Data Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Service providers involved in delivering text messages may process information only as needed to provide the messaging service.

10. Email

We send email about your inquiry, quote, appointments, and service. We only send promotional email when you have consented or where Canadian anti-spam law otherwise allows it. Every promotional email includes a way to unsubscribe.

11. Instagram and Meta

When you message or interact with us on Instagram, Meta Platforms processes that information under its own privacy policy. We receive your messages, username, and the details you share with us, and may connect them to our customer management system so our team can follow up. We do not control how Meta uses information on its platforms.

12. How We Share Information

We do not sell your personal information.

We share limited information only as needed to run our business and serve you, including with:

  • Our customer management platform, GoHighLevel, where contact records, forms, messages, call recordings, and summaries are stored
  • AI, phone, and messaging providers that power our assistants, calls, and texts
  • Telecommunications carriers that deliver calls and text messages
  • Technology and marketing partners who set up and manage these systems for us
  • Crew members and subcontractors who need your address and job details to do the work
  • Scheduling, payment, and accounting providers

These providers may only use your information to provide services to us. We may also disclose information if required by law, court order, carrier requirement, or platform compliance process.

13. Cookies and Tracking

This page may use cookies, analytics, pixels (including Meta and Google), and similar tools to understand how visitors use the page and to measure our advertising. These tools may collect pages visited, device and browser type, referral source, and general usage. You can block or delete cookies in your browser settings.

14. Where Your Information Is Stored

Your information may be stored or processed in Canada, the United States, or other countries where our service providers operate. When it is, it may be subject to the laws of those countries, including lawful access by their authorities.

15. How Long We Keep It

We keep personal information only as long as needed for the purposes in this policy, including service delivery, warranty and follow-up, legal requirements, and business records. SMS and email consent and opt-out records may be kept to prove consent and meet carrier, platform, and legal requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

16. How We Protect It

We use reasonable safeguards to protect personal information from unauthorized access, loss, misuse, or disclosure, including access controls, password protection, and limiting access to people who need it. No system is completely secure, but we take reasonable steps to protect what you share with us.

17. Your Privacy Rights

You can ask to:

  • Access the personal information we have about you
  • Correct information that is wrong
  • Withdraw your consent, subject to legal or contractual limits
  • Ask how your information is used and who it has been shared with
  • Request deletion of your information, subject to legal and record-keeping obligations

To make a request, contact us at [email protected] or 705-333-0863. We will respond within 30 days. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.

18. Children

Our services are intended for property owners and adults. We do not knowingly collect personal information from children.

19. Third-Party Links

This page and our messages may link to other websites, booking pages, or platforms. We are not responsible for their privacy practices or content.

20. Governing Law

This Privacy Policy is governed by the laws of the Province of Ontario and the federal laws of Canada that apply in Ontario, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL). Any dispute relating to this policy will be handled by the courts of Ontario.

21. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

22. Contact Us

The Grounds Guys of Barrie
Privacy Contact: Justin Scott
Phone: 705-333-0863
Email: [email protected]

By submitting a form, messaging us, calling, texting, or using any AI assistant connected to this page, you acknowledge that your information will be collected, recorded, and used as described in this Privacy Policy.